Zotim Knowledge Base
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Track An Order
Status of my order
Return An Item
Payment
Covid19 Updates
Help Topics
Covid-19 Updates
Delivery
Contacts
Track Order
How to track my order on Zotim Website?
How to find my track number on Zotim Website?
How to track my order on Mobile?
How to track my order based on the different websites
Ordering
How long will it take before my order ships?
How do I check the status of my order?
What does ETA mean?
Product Availability
How can I cancel an order?
Refund/Returning goods
How do I receive my refund?
Returning products after incorrect purchase.
Returning goods to Zotim
How can I be eligible for Refund, Return, or Warranty Claim?
Account
How do I change my Email address?
How do I update/change my account details?
How do I subscribe to / unsubscribe from your email promotions?
I’ve forgotten my password!
Why has my Shopping Cart (Shoppingcart) disappeared/cleared?
Shipping
Shipping
Do you offer Transit Insurance for Lost or Damaged shipments?
Can I change my shipping address on a pending order?
How is the shipping cost calculated?
Do you ship internationally?
Can I check the shipping cost before checking out?
Payment
What are my payment method/choices?
What are your bank details?
Is GST included in your prices?
Contact
How can I contact Zotim Australia?
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